The Roster Management page provides a centralized interface to view, add, and manage users across departments and roles. It allows administrators to ensure proper access control, and maintain an up-to-date employee directory.
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User Management is restricted to users with Administrator or Manager level authentication. Managers can only manage users within their own department.
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Administrators can create new user by clicking on + New User in the top right corner of the Roster Management page to open the Add Personnel form.

Add Personnel Form
Fill in all required fields marked with * before clicking the Save button at the bottom of the form. If any required fields are missing, they will be highlighted with a red border and must be completed before proceeding.
Denoted with *
| Field | Description | Input Type |
|---|---|---|
| First Name* | User's given name. | Text input |
| Last Name* | User's family name. | Text input |
| Department* | Department the user belongs to. | Dropdown |
| Gender* | User's gender identity. | Dropdown |
| Enter New Password* | Temporary password for user to log in. | Password input |
| Confirm Password* | Must match the new password. | Password input |
| Field | Description | Input Type |
|---|---|---|
| Phone Number | User’s contact number. | Text input |
| User’s email address. | Text input | |
| Employee # | Internal employee ID. | Text input |
| WeChat ID | Optional messaging ID. | Text input |
| Roles | Role that define system access. | Dropdown |
| Image | Upload user profile photo. | File upload |
| Certificates | Attach any relevant documents. | File upload |
Once the user is successfully created, a popup window with username will appear, please note down the username and password and let user to sign in using them.
On User Management-Roster page, administrators can edit a user account details by clicking on user they want to make changes to and click Edit Account Button to open the Edit Account form.
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Users with desktop access can can also edit their own information by click the human icon on the left bottom of the navigation bar. They can edit and update their password.
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Add Personnel Form
Fill in all required fields marked with * before clicking the Save button at the bottom of the form. If any required fields are missing, they will be highlighted with a red border and must be completed before proceeding.
Denoted with *
| Field | Description | Input Type |
|---|---|---|
| First Name* | User's given name. | Text input |
| Last Name* | User's family name. | Text input |
| Department* | Department user is assigned to. | Dropdown |
| Gender* | User's gender identity. | Dropdown |
| Username* | Unique system username. | Text input |
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Once saved, the changes will be immediately reflected in the User Detail view.
On User Management-Roster page, administrators can assign user roles within a department by clicking on user they want to make changes to and click Edit Roles Button to open the Edit Role/Permission form. Select one role and click Save.
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Edit Role/Permission Form
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This page streamlines user administration, supports compliance with role-based access.
If a user no longer needs access to the system—due to departure or inactivity—you can deactivate their account to revoke all access. On User Management-Roster page, administrators can deactivate user roles by clicking on the user you wish to deactivate to open the User Detail page, and click the Deactivate User button.